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Student Charter

This charter describes expectations students may have of the University, and expectations the University has of its students.


University Responsibilities

Within the context of the University Act, the University acknowledges the following responsibilities to its students:

1 To provide a harmonious work and study environment free from discrimination or harassment on the basis of gender, cultural background, race, age, marital status, religion, disability, personal beliefs, or political or sexual preferences.

2 To select students for entry into the University by fair and open procedures based primarily on academic merit, and that are clearly stated and adhered to by all staff involved in the selection process.

3 To make easily available information on policies and procedures that affect students in all aspects of their life in the University.

4 To provide accurate written information about degree programs and courses to intending and continuing students.

5 To provide specific course information each term, given out by the course lecturer within two weeks of the term’s start but normally in week 1, and including the following:

  • Lecturer information-including office location, contact information and a schedule of consultation hours, that should be offered on at least three separate days
  • Course meeting times and locations-including lectures, tutorials, practicals, problem-based learning sessions and clinical teaching sessions
  • Detailed description of course assessment mechanisms-including the relative weighting of different components and the schedule of exams, tests, quizzes and structured oral assessments
  • Syllabus describing course content and planned schedule of presentation
  • List of materials students must access to complete the course-including textbooks, practical equipment, museum specimens, library and on-line materials, and other recommended readings
  • Description of the knowledge-base students are expected to have to complete the course including a list of prerequisite courses and other specific skills and experience required.

6 To ensure that when significant changes are made to a course or degree program, students enrolled in these programs are consulted and every effort is made to prevent them being unfairly disadvantaged by those changes.

7 To provide assessment of submitted work and all final grades in a timely manner.

8 To provide a clear appeal mechanism for students to review and formally question their grades, based on the assumption that an error has been made or a proper procedure has not been followed.

9 To provide mechanisms for special consideration where a student’s academic performance has been adversely affected by illness, disability, bereavement or other serious cause beyond the student’s control.

10 To ensure appropriate timing of compulsory courses and availability of sufficient optional courses to allow degree completion within the specified minimum period of time.

11 To ensure that information on timetables for all courses is confirmed prior to the commencement of the term, unless exceptional circumstances warrant changes.

12 To make every reasonable effort to prevent the creation of schedules which may cause conflicts between a student’s religious practices and the requirements of their academic program.

13 To maintain a positive and cooperative learning environment by ensuring that students are assured of access to:

  • Academic staff to discuss course matters;
  • Fair and constructive assessment of work; and
  • Prompt addressing of concerns and complaints, especially those relating to academic standing and progress.

14 Where possible, to provide support services for students that foster their emotional and physical well-being.

15 Where possible, to provide support services and to develop facilities access for students with physical disabilities.

16 Where possible, to provide routine access to contemporary information resources and appropriate information technology to support academic programs.

17 To acknowledge student intellectual property rights.

18 To uphold information privacy principles relevant to personal student information in accordance with applicable legislation.

19 To ensure students have the opportunity to provide formal and informal feedback on staff teaching performance.

20 To observe relevant principles of occupational health and safety so students may study and work in a safe and healthy environment.

21 To facilitate the establishment and operation of a Student Representative Council within the bounds of the University Act to function as a student government and advocacy body.

22 To provide mechanisms for timely feedback between the University administration and the Student Representative Council.

23 Where appropriate, to have student representation on University committees.


Student Responsibilities

Within the context of the University Act, students acknowledge the following responsibilities while enrolled at the University:

1 To be aware of all University rules and regulations pertaining to their rights and responsibilities as students.

2 To be aware of all course and degree program requirements and to raise questions about these requirements with the appropriate staff in a timely manner.

3 To be aware of all academic performance requirements for continued study at the university, and to accept legitimate and prescribed penalties imposed by University authorities for failure to meet these requirements.

4 To recognise that some academic programs and professions have scheduling requirements that may conflict with their religious practices, and that they should choose programs compatible with their personal needs. Furthermore, if the potential for conflict exists in a course, they must inform their lecturer at the course start so that alternatives may be devised.

5 To ensure the University has accurate, current biographical information, especially with regards to contact addresses.

6 To participate actively and positively in the teaching environment, it is expected that students will:

  • Attend classes as required;
  • Maintain steady progress within courses and degree programs;
  • Comply with workload expectation;
  • Submit required work on time.

7 To recognise that the University requires honest work at all levels, and that any forms of cheating, plagiarism, and fabrication or falsification of data are not acceptable and will incur severe penalties.

8 To monitor their own progress within the teaching-learning environment, especially with regards to comprehension of material presented, and to seek assistance as needed.

9 To seek assistance from academic or counselling staff in a timely manner when needed.

10 To seriously consider all advice, solicited or not, given to them by university staff.

11 To honour research and other academic work agreements made with staff, including completing work by agreed upon deadlines.

12 To fully acquit any funds released to them by the University for research or other student activities.

13 To participate in the functioning of the University and to provide constructive feedback on the teaching-learning environment.

14 To act at all times in a way that respects the rights and privileges of others and shows commitment to the ideals of a University with special reference to excellence in performance, freedom of expression, and freedom from harassment.

15 To be aware of rules regarding student conduct, and to accept legitimate and prescribed penalties imposed by University authorities.

16 To foster a functional work environment at the University, and to not frivolously or unnecessarily disrupt these functions.

17 To be aware of and abide by the constitution of the Student Representative Council at all times.

18 To join and actively participate in the University alumni organisation after graduating.